ProMedica EAP Outcomes

Currently, we have more than 130k covered employees and family members through ProMedica EAP. As we have with numerous clients, we can be a valuable asset to your organization by improving the health and well-being of your workforce. This can positively impact productivity and reduce lost work time.

The Return on Investment of EAPs

Reduced absenteeism from 6.8 to 2.9 days per month.
Lowered workplace distress from 23% to 15%.
Decreased lost productivity time by 25 hours per month.

WOS shows that within a month of EAP services, the average organization sees these returns.

We know the positive impact EAPs have on individual lives and organizations. It’s also important to know the return on investment. According to Workplace Outcome Suites (WOS), an international database of EAPs, robust research shows a $4-5 return for every $1 invested in EAP services.

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Keeping You Informed of Your Investment

We are deeply committed to the effectiveness of our EAP program. Our contracted companies are provided with quarterly utilization reports and feedback from client satisfaction surveys. Our programming is data-driven to ensure we are meeting your specific needs. We meet with company representatives regularly to enhance and further customize services.

Good for Your Employees

Easy access to confidential care from high-quality clinicians. Plus, access to numerous online resources.

Good for Your Bottom Line

Improved attendance and performance, and increased employee satisfaction and retention.

Words from Our Companies and Clients

Our Client Companies

“ProMedica EAP has been a strong partner and invaluable resource to our hospital for many years. We utilize several of their services including assistance to employees, training, leadership development and crisis intervention. They have a team of professional, competent, and caring individuals that are dedicated to the needs of employees and our organization. The level of commitment and quality of service they provide is second to none. I would highly recommend ProMedica EAP to other organizations.”

VP of Human Resources

The Bellevue Hospital

“I've worked with the ProMedica EAP team for many years now and believe those services to be one of the BEST benefits we as an employer can offer our employees and their families. From the one-on-one counseling services to the large group presentations, we've gotten nothing but positive feedback.”

Human Resources Director

Ottawa County

“At the City of Lima, we value our employees and their families as our greatest asset. ProMedica EAP has proven to be wonderful partner in extending compassion and care to our people. ProMedica has been able to quickly meet our people where they are and to assist in transitioning them to a healthier place being responsive and respectful to individuals with their unique needs. We are often amazed when employees contact us to say Thank you for providing such a great benefit. Often their situations are complicated and the fact that they are comfortable sharing their experience says a lot about the trust they have developed with the EAP staff.“

Human Resources Director

City of Lima

“Working with the team at ProMedica EAP has been an absolute pleasure. Over the years, they have proven to be a dedicated team by offering their expertise in the EAP services that has continued to evolve and helped us stay compliant with DFSP requirements & training, navigate through some sensitive situations, and provide a great wellness resource for our team members. The wellbeing of our team is a top priority, and it is very important that our EAP partner can help provide a great resource. I can tell the team at ProMedica EAP truly cares about the wellbeing of our team and have enjoyed the connection they have built with us to really get to know our company. I have enjoyed the additional options for training, break & learns and the EAP website is full of great information too! I highly recommend ProMedica EAP to anyone seeking a reliable and trustworthy partner for their EAP services.“

Human Resource Manager

Burkett Restaurant Equipment & Supplies

What Our Clients Have to Say

“Very helpful and beneficial at a time when I was feeling very stressed. My counselor was kind and supportive and offered good strategies to help me manage everything I have on my plate.”

“My counselor Jeff Vogel was very kind and understanding. I commend him for listening to people’s problems each day with such kindness. He provided a positive experience when I was having a particularly hard time with my job.”

“Tally was extremely compassionate and professional. He assisted me through a very dark time due to the loss of my son. Thank you so much!”

“I was nervous about requesting assistance as well as going to my first appointment but once I met with my counselor, I felt like I had a sounding board. I think that was all I needed. There were a lot of stressful issues going on with my family and it became somewhat overwhelming. Once I voiced my issues to a neutral party I felt much better. My counselor let me talk without being judgmental or critical. Thank you for providing these services to our employees!”