The information contained on the ProMedica web site is not intended to be a substitute for the advice, recommendation or information provided to you by your health care professional (i.e., physician, nurse, etc.). The intent of the information within the web site is to educate users and provide a basic understanding of health care topics. This web site does not encourage the self-management of health problems. If you have any questions regarding your health status / condition, please call your physician immediately.
ProMedica may revise and update these terms and conditions within the section, “Legal Notice,” at any time. If you have additional questions concerning this section and/or the guidelines listed above, please contact us through any of the means listed below.
ProMedica
System Communications
100 Madison Ave
Toledo, OH 43604
(567) 585-9600
These terms and conditions apply to SMS text messages sent by ProMedica Health Systems, Inc. and its subsidiaries (“ProMedica”) (“we”, “us”, and “our”). These messages can be recurring or one-time SMS text messages.
When you sign up for text messages from ProMedica, you are signing up to receive text messages from ProMedica, including updates related to treatment, payment for healthcare, and healthcare-related operations of ProMedica. This may include appointment reminders, billing and/or patient relationship messages.
You can cancel receiving the SMS text messages at any time. To cancel, text STOP in response to a text message you received from the company. After you send the “STOP” message to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from that particular short code or number, as applicable. If you want to begin receiving SMS text messages again, sign up using ProMedica MyChart or text HELP to the number or short code that previously sent you SMS text messages for instructions.
If you are experiencing problems with the text messages or you forget what keywords are supported, you can reply to a text message with the keyword HELP for more assistance, or you can get help directly at Texthelp@ProMedica.org or call 567-585-3712.
Data obtained from you in connection with this text messaging service may include your mobile phone number, your carrier’s name, and the date, time and content of your messages and other information you provide to ProMedica by SMS text message. ProMedica as applicable, may use this information to contact you and provide services you request from us. If you have questions regarding our privacy practices, please read our Privacy Policy.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text or data plan, it is best to contact your wireless provider.
ProMedica will not be liable for any delays in receipt of any text messages. Delivery is subject to effective transmission from your network operator. Carriers are also not liable for delayed or undelivered messages.
You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to ProMedica or their service providers for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud.
You may access our Privacy Policy for more information. Contact us at Texthelp@ProMedica.org or call 567-585-3712.