ProMedica Questions & Comments

We live our service-oriented mission every day, in every part of our organization. Whether it's to compliment an employee for providing exceptional service, make a suggestion, or express a concern, we want to hear from you.

Questions or Comments


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ProMedica Physicians (PPG)
800-PPG-DOCS (800-774-3627)

Financial Assistance / Billing Questions
800-477-4035

ProMedica Metro Hospital Scheduling
(Flower Hospital, Bay Park Hospital, Toledo Hospital/Russell J. Ebeid Children's Hospital, Arrowhead, Wildwood Orthopaedic and Spine Hospital, Health and Wellness Center)
Tel: 419-291-3000
Fax: 419-291-9990

FAQ

Before you submit a question, you may find the answer among these frequently asked questions.

Can I obtain an e-mail address for a specific ProMedica employee?


We respect the privacy of our patients and families, as well as our employees. We are unable to provide specific contact information (including phone / fax numbers, e-mail, etc.). If you’d like to send us a message via the form on this page, we will forward your e-mail directly to the ProMedica employee you reference.

How do I pay my ProMedica bill?


Use our online bill pay or learn about billing and insurance

Will ProMedica accept my health insurance?


Learn about our insurance policies for ProMedica hospitals and ProMedica Physicians.

Do you list current job openings within ProMedica?


View the latest job openings at ProMedica.

How can I get birth certificates and medial records?

How can I learn about volunteer opportunities within ProMedica


Give your time and talents to your community through volunteering. To learn about volunteer opportunities at ProMedica hospital, visit the hospital's profile page.

How can I make a donation to a ProMedica hospital, patient service, or program?


Learn about ways to give and help improve the health and well-being of our communtiy.

What should I do if I have a question that I can't find the answer to on the website?


If you aren't able to find the information you need on the website, email us using the form above.  We're always happy to help.