ProMedica Resources & Support

Our commitment to family- and patient-centered care means giving you easy access to the resources and support you need. Find resources for the most common requests below.

ProMedica Patient Advocacy

Let's work together to ensure continued exceptional care. Have suggestions, comments or questions about your care? Please speak with a nurse or any other member of your care team. Contact the department manager or supervisor if you have further questions or comments. For further discussion, please see our contact page.

Contact Us


As a health care consumer, you also have the right to contact:

The Ohio Department of Health at 800-342-0553.

The Michigan Department of Licensing and Regulatory Affairs at 800-882-6006.

The Joint Commission Office of Quality and Patient Safety.

Learn about our Health Care Compliance policies.


ProMedica Community Requests

Eligible organizations may submit requests throughout the year for support by submitting a request through our online application.

We're a mission-driven organization focused on improving health and well-being. Serving non-profit organizations through Community Giving is an important part of the continuum in living out our mission.

Due to the high volume of requests that we receive, all requests must be submitted 90 days in advance for consideration.

Apply Now

ProMedica Resources

Pay My Bill


Make a secure payment online, or learn more about payment options, billing and pricing.

Medical Records


Access your medical records online, or request that your records be released to another person.

Where to Go for Care


We offer convenient, quality care at every level. Explore our care options, so you can get the right care at the right cost.

Patient Education


Find tools to help you understand and manage your health.

Accessibility


We’re dedicated to providing individuals with disabilities access to the information and services offered on the website.

Work with Us


ProMedica has been recognized as a top employer in health care and for new grads. Learn more about joining our team.