You need fast medical transportation and expert care, on the road or in the air. With ProMedica Air and Mobile, you'll be cared for by licensed and certified medical technicians, paramedics, critical care nurses and respiratory therapists.
Our services exceed state and local standards, ensuring you the best and safest care. Our ground services are accredited by the Commission on Accreditation of Ambulance Services.
When you need us, we're ready. The area's most advanced communications center makes us ready to serve you at a moment's notice. Wherever you need to go – from the scene of an accident, between hospitals, or from home to the doctor and back.
Need to get home from the hospital or to a doctor's appointment? Our professional Emergency Medical Technicians (EMTs) make it possible. Ambulettes are equipped with defibrillators, satellite navigation, oxygen, and standard and wide wheelchairs. Wheelchair vans are equipped with 800-pound wheelchair lifts. To make arrangements, please call 800-589-4994.
Critical illness or injury? You'll be treated by our specialized paramedics and critical care nurses. All air and ground ambulances are equipped for basic and advanced life-support. Many include sophisticated equipment for bariatric patients.
ProMedica Air uses Metro Aviation pilots and mechanics. Ongoing training, certification, and safety programs ensure the safety of our air transportation patients and crew. Metro Life Flight owns and operates ProMedica Air's helicopters and maintains operational control for ProMedica Air.
ProMedica Toledo Hospital's Rooftop and Ground Helipad Procedures
Our expert neonatal team goes with you and your baby should you need transport to another hospital due to critical illness. Our specialized neonatal team is trained in the latest life-saving techniques. Your baby will be cared for by a nurse, a respiratory therapist, and either a nurse practitioner or a neonatologist. And they're ready around the clock, by air or by ground ambulance.
The ProMedica Air Transport Observation Program (TOPS) is available to public safety, hospital, and pre-hospital care providers who utilize ProMedica Air services.
Fly with us for one eight-hour or twelve-hour day shift and learn about our program, critical care transport, and aircraft safety.
Who Can Observe:
Requirements:
If you are interested and eligible to participate in the ProMedica Air Transport Observation Program, please submit a request.
Dispatch Phone Number: 800-589-4994
Dispatch Fax Number: 877-633-2661
Your opinions matter to ProMedica Air and Mobile's continued success. To better serve our patients, please fill out our survey.
Complete SurveyIf the transport was by the Russell J. Ebeid Neonatal Transport team, please fill out this survey.
Thank you for using ProMedica Air and Mobile for your transportation needs. As the sending facility, your opinion matters to us. Please take a few minutes and fill out our survey and tell us how we did.
Sending facility ProMedica Air and Mobile survey
For billing questions, please contact:
Stacey Kulczak
Billing Manager
419-291-0479
419-720-1893 (fax)
stacey.kulczak@promedica.org