Policies

501 Van Buren St., Fostoria, Ohio 44830

Get Directions

419-435-7734

Know ProMedica's Policies

The following outlines our hospital policies:

Estimating the Cost of Care


We can review your scheduled services and insurance benefits to give you an idea of your final bill. Call 419-824-9015 to speak with a member of our financial services staff.

Financial Assistance Policy and Billing Assistance


It's our commitment and policy to offer financial help for medically necessary services, if you qualify.

Get details about our easy online bill pay service, as well as financial assistance you may qualify for. See your choices for paying your hospital bill.

Learn more about applying for financial assistance at ProMedica.

Privacy Practices


As our patient, you have legal rights to privacy. We take your privacy very seriously and take all the steps needed to protect your health information. Learn more about our privacy practices.

Smoking Policy


We are tobacco-free at all ProMedica locations. Smoking is not allowed either inside or outdoors. This includes smoking on our lawns, sidewalks, and parking lots, inside vehicles and on grounds maintained by ProMedica. Please be courteous; avoid littering and loitering on our neighbors' properties.

Updating Callers About Your Condition


With your permission, we can give your room number and general condition to callers who ask for you by name.