We'll be with your child through every step of their healing process, and will make sure they have seamless care after leaving the hospital. Our care team will work with your child's nurses and doctors to arrange any ongoing services they may need.
Take good care of your child while they're at home recovering. And, let their doctor know about any problems or unexpected changes in their health.
We truly hope you're pleased with your child's care and stay at ProMedica. If you have any thoughts, questions, concerns or praise about their hospital stay, we want to hear about them. Tell us about your visit.
If for any reason your concerns or needs aren't addressed during your child's follow-up care, please ask to speak to the unit director or his or her representative. An administrative supervisor can also address patient care concerns. That person can be reached by dialing 0 from any of our phones. Your family should contact the unit director or administrative supervisor if:
If you aren't satisfied after speaking to one of our staff members, please contact The Joint Commission at 800-994-6610 or The Ohio Department of Health at 800-342-0553. The Ohio Department of Health is located at 246 N. High St., Columbus, OH, 43215.