Virtual Care and Online Scheduling

We make it easy to schedule and get the care you need, wherever you are. From online messaging with your doctor to virtual urgent care, our online services give you easy access to a variety of health care services. It’s just one more way that we’re making high-quality health care more accessible and convenient for everyone.

ProMedica Physicians

In-Person New Patient Visit

Schedule an in-person appointment as a new patient with a ProMedica Physicians provider. Use the Provider Finder on our website and choose a New Patient appointment time.

In-Person Established Patient

If you are an established patient with a ProMedica Physicians provider, you can schedule your in-person visit online. Log into MyChart and select Schedule an Appointment under Your Menu to schedule.

MyChart Video Visit

You and your provider may determine that a video visit is best for you. Learn more about MyChart Video Visits or log in to MyChart to start your visit.

Urgent Care

Schedule an in-person appointment through MyChart for ProMedica Urgent Care locations, open 8 a.m. to 8 p.m. Urgent care services at ProMedica Toledo Hospital Emergency and Urgent Care in Maumee is open 7 a.m. to 9 p.m.; walk-in only.

Find an Urgent Care

ProMedica Urgent Care Virtual Visit

Schedule a ProMedica Urgent Care Virtual Visit by logging into . Appointments are available Monday - Friday, 8 a.m. - 7 p.m.

 

Labs and Imaging

Whether you’re in need of a blood draw, urine test, mammogram or ultrasound, it’s easy to schedule your visit. Using MyChart, you can conveniently schedule from your desktop, tablet or smartphone. Walk-in patients are welcome, but reserving your spot will make registration smoother.

If you have a current order from a ProMedica provider, you will see a message for your order stating "Schedule an Appointment" in MyChart. All appointments that can be self-scheduled in MyChart will show as “Ready to Schedule.”

If you don’t have a current order from a ProMedica provider, you may still be able to schedule a lab appointment online. Log into MyChart, select “Your Menu” and “Schedule an Appointment.”

For detailed instructions, download the documents below.

Scheduling with an existing lab/imaging order

Lab scheduling without a “Ready to Schedule” order

Sign Up for MyChart

If you don’t have an active MyChart account, you can request activation online, ask to sign up during your next office visit, e-mail us at MyChartSupport@promedica.org, or call our MyChart Support Line at 419-291-4173 or toll free at 1-833-212-1586 Monday through Friday, 8 a.m. - 6 p.m.

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Quality Care, When and Where You Need It

If you’re not sure where to find the health care you need, we’re here to help. Learn more about when to see a health care provider, when to use urgent care and when to seek emergency care.

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