ProMedica Urgent Care Virtual Visit is a convenient option when your doctor's office is closed or it's difficult for you to make a doctor's appointment. Have a live urgent care video visit through your smartphone, tablet or computer. We're available Monday - Friday, 8 a.m. - 7 p.m.
ProMedica Urgent Care Virtual Visit is for those who are:
ProMedica Urgent Care Virtual Visit is available for common, low-level conditions. We also send prescriptions to your desired pharmacy, if needed.
Conditions we treat include:
Having a video visit with us is convenient and easy:
Create or sign into your MyChart account. You can visit the MyChart website or download the MyChart app.
Select an appointment time and complete eCheck-in. You'll be matched with a ProMedica provider for your selected appointment time.
During your virtual visit, you'll have a face-to-face consultation with one of our caring and qualified providers. They will assess your condition, discuss your symptoms and provide a personalized treatment plan.
If necessary, our providers can prescribe medications to your local pharmacy. We'll also schedule any required follow-up visits to ensure your recovery is on track.
We're available Monday - Friday, 8 a.m. - 7 p.m., for immediate urgent care services. Connect with us and experience the benefits.
Skip the travel and cut the wait. Connect with a ProMedica provider using your smartphone, tablet or computer.
Get medical care from experienced providers who specialize in treating patients with urgent needs.
From colds and allergies to sprains and strains, our providers evaluate your symptoms and provide appropriate treatment recommendations.
We're here for non-emergency medical conditions, such as minor illnesses, common injuries, skin issues, allergies and general health concerns. Virtual urgent care visits are not intended for medical emergencies or life-threatening conditions.
If you or a loved one have a life-threatening health emergency, call 911 right away. This includes a heart attack, stroke, limb-threatening injury, unconsciousness, or a severe allergic reaction.
You can connect with a healthcare provider through our secure platform using a smartphone, tablet, or computer. You'll need a reliable internet connection, a camera and microphone for the video visit.
The cost of a virtual visit depends on your health plan. We accept most major insurance plans, and co-payments are clearly displayed during the eCheck-in process.
Yes, ProMedica Urgent Care Virtual Visit is available to both insured and uninsured individuals. For uninsured patients, a nominal fee of $59 will be assessed and clearly displayed during eCheck-in.
If, during your virtual visit, the healthcare provider determines that your condition requires in-person care or further testing, they will provide appropriate recommendations. They may suggest visiting an urgent care center, primary care physician or specialist, depending on your specific needs.
To ensure our providers' licenses to practice stay in compliance with state laws, ProMedica will provide scheduled virtual urgent care visits only to patients who are physically present in Ohio or Michigan at the time of their appointment.